SpringHill Suites Phoenix Downtown

We booked last minute to avoid driving early from Tucson to Phoenix for a flight out of Skyharbor and we couldn't have been happier with our stay. Staff were all lovely, room was large and well appointed and clean. The hotel is close to downtown, but easy to get around the city. We loved that it was only a few minutes drive from the airport which made our journey the next morning easy. Breakfast was great, lots of selection and plenty of room to sit down. Ample free parking, and a pretty safe neighbourhood. Go to Xanadu Coffee around the corner when you leave too - it's great.

The staff was pleasant and very accommodating; the breakfast was fresh and good; and the shuttle was available for getting me to and from the airport and the convention center. Also, the rooms were spacious and clean.

The room was very clean and comfortable. I requested a "view room" since I was traveling alone and had to laugh at the sense of humor - I was put in the middle of the building where I could just barely make out the mountains over the top of the tall buildings across from us. The breakfast was truly amazing. Warm, fresh, they kept the protein coming and I was pleased to actually be able to have hot eggs and sausage or bacon instead of a cold boiled egg for breakfast. I normally travel with my pets but had to leave them with a pet sitter as the pet policy of this hotel was disappointing.

This was our second time staying at the SpringHill Suites and we continue to love this place! The staff is lovely and accommodating-- getting us travel cribs, rooms close together, helping with any questions or issues immediately. Lea, Sam, and Alicia at the front desk just could not have been more gracious. The rooms are large, the furniture is comfortable, the breakfast has so many (good) options. The location is convenient to downtown and not that far from other things that might be of interest (zoo, museum, etc.); we mostly ubered but took the shuttle back to the airport which was free and, to be honest, felt way safer than most of our ubers! I was visiting with my 5 year old and we met my brother there; we spent a ton of time in the pool. I appreciate the little orientation packet they provide at check in and we ate tacos and Mexican food from their list-- highly recommend! It was very easy to order delivery meals to the hotel. We'll be back again next time we're in Phoenix!

We didn't expect to end up staying in Phoenix at all, after some problems with the car hire company we had to overnight it. However the staff in the hotel was just lovely, so welcoming and pleasant to deal with. They made a nightmare of a day that bit better. The room were huge, very comfortable and clean. Would completely recommend it.